shipping & returns
We guarantee that you’ll be 100% happy with your purchase.
So, we’ll ship your game for a low flat fee of $4.99 per box. And, we’ll send it as fast as we can.
Most of our customers tell us that Candygrams is their new favorite game. If you don’t agree, send it back and we’ll quickly credit your purchase.
what is your shipping policy?
We’ll ship your game USPS priority mail for a flat fee of $4.99 per box. We send most of our orders out the next day, but give us 3 business days just in case we’re busy. Once we ship, you’ll receive an email with a tracking number. Prepare to be impressed!
do you ship internationally?
Currently, we’re only ship to the Continental US. We are, however, working to expand our reach. If you can’t wait, contact us to see if we can work something out.
how about returns?
We’ve designed Candygrams to be the best crossword game ever. If you’re not feeling the love, send the game back within 30 days of your purchase and we’ll refund your purchase amount. Postage is not refundable and the return costs are up to you.
when will you process my refund?
We’ll credit your original purchase price within 3 business days of receiving your return. In order to issue your refund, you must return the game in good condition with all of its original components. That means 111 tiles, 2 dice, and the full color instruction sheet.
what about retailer and wholesale?
Schools, senior centers, libraries, and game bars all love Candygrams. If you’re looking for a great discount on bulk orders, or if you’re a retailer looking to get Candygrams on your shelf, contact us. You can view a list of our current retailers here.